What should you know about before the crew arrives?
Remove small objects, rugs, and floor-level décor from the work area. If furniture must be moved, confirm in advance which pieces the crew can safely handle and which need to be relocated by the homeowner.
Keep pets and children away from wet work zones and plan an alternate path through the home. Baseboards and nearby surfaces are protected as part of the setup, but access makes that work more precise.
What should you know about after the work?
Ask when the floor or countertop can receive foot traffic, furniture, water, and sealer. Some finishes need time to cure even when the surface feels dry.
Do not put rugs back immediately if moisture needs to evaporate. Follow the recommended cleaning routine and save the service details so future maintenance matches the restored finish.
Quick checklist
- Identify the stone and existing finish before selecting a product.
- Record the symptom and which cleaning methods have already been tried.
- Compare the proposed treatment with a representative sample where appropriate.
- Keep the agreed scope and material-specific aftercare instructions together.
Clear answers
Frequently asked questions
What should you know about before the crew arrives?
Remove small objects, rugs, and floor-level décor from the work area. If furniture must be moved, confirm in advance which pieces the crew can safely handle and which need to be relocated by the homeowner.
What should you know about after the work?
Ask when the floor or countertop can receive foot traffic, furniture, water, and sealer. Some finishes need time to cure even when the surface feels dry.
What should I include when requesting an assessment for preparation?
Describe the stone, where it is installed, the finish you want to keep or change, and what happened before the problem appeared. Share any previous treatments or cleaner labels. Photographs help explain the concern, but an on-site assessment may still be needed to establish the appropriate scope and limitations.
Sources
Not sure which service your stone needs?
Elite Marble Care can assess the surface in person, explain the restoration sequence, and provide a free on-site estimate across Greater Los Angeles.
