Who We Are

Elite Marble Care is a professional stone restoration and maintenance company serving the greater Los Angeles area. Our website address is elitemarblecare.com. If you have any questions about this policy, please contact us at office.elitemarblecare@gmail.com.

Information We Collect

We collect information you provide directly to us when you:

Fill out a contact form — We collect your name, phone number, email address, and any message you submit. This information is used solely to respond to your inquiry and schedule services.
Call or email us directly — Any information you share through phone or email is retained only as needed to provide our services.

We also collect certain information automatically when you visit our site, including your IP address, browser type, pages viewed, and the time and date of your visit. This is collected through Google Analytics and helps us understand how visitors use our site.

How We Use Your Information

We use the information we collect to:

Respond to your inquiries and provide quotes or scheduling information
Communicate with you about your service appointments
Improve our website and understand how visitors find and use it
Comply with any legal obligations

We do not sell, rent, or share your personal information with third parties for marketing purposes.

Email Communications

When you contact us via our website forms, the information is sent to our team email. We use it only to respond to your specific request. We do not add you to any mailing list without your explicit consent, and we do not send unsolicited marketing emails.

Cookies and Analytics

Our website uses cookies, including those set by Google Analytics, to help us understand site usage. You can manage cookie preferences through your browser settings or by using our cookie consent tool. For full details, please see our Cookie Policy.

Data Retention

We retain contact form submissions only as long as necessary to fulfill your request and for a reasonable period afterward in case of follow-up questions. If you would like your information deleted, please contact us and we will honor your request promptly.

Your Rights

Depending on where you live, you may have certain rights regarding your personal information, including the right to:

Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your information
Opt out of any future communications

To exercise any of these rights, contact us at office.elitemarblecare@gmail.com or call (818) 903-0970.

Security

We take reasonable steps to protect the information you share with us. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this policy periodically.

Contact Us

If you have any questions or concerns about this Privacy Policy, please reach out:

Phone: (818) 903-0970
Email: office.elitemarblecare@gmail.com
Address: Los Angeles, CA